Warranty Terms – Corelle Plates by Corning
Warranty Terms – Corelle Plates by Corning
Due to their quality and durability, Corelle plates by Corning come with up to 3 years of warranty!
Shekel Ltd., the official distributor of Corning in Israel, will replace any Vitrelle glass® item that is damaged in one of the following ways:
- Breakage of the plate during normal household use – up to 1 year from the date of purchase.
- Chips on the edge of the plate – up to 3 years from the date of purchase.
- Defects in the decoration or pattern on the plate – up to 3 years from the date of purchase.
If there is no replacement product available due to reasons such as discontinuation of the model, out-of-stock situations, etc., and the product is still within the warranty period, we will provide a similar model, as close as possible, from existing stock in Israel.
This warranty is valid only for products that have been damaged during normal household use (not for institutional use). This warranty does not cover damage caused by improper use, cleaning not according to the instructions, neglect, and/or intentional damage.
Please keep the product, as you may be asked to return it.
This warranty is valid only in Israel, for products purchased in Israel through authorized distributors.
Once you register and activate the warranty, if there is an issue with the Corelle plates you purchased, please bring them to our showroom or to the store where you purchased the product. The product will be inspected by us, and if it meets the criteria, you will receive a replacement plate.
The following terms apply to our warranty conditions: • Registration and activation of the warranty on the website and/or a copy of the receipt proving the purchase, before any request for repair and/or replacement. • Proof of physical breakage or a photo of the breakage. • Products purchased as “damaged goods” in an outlet are not covered by the warranty. • This warranty is valid only in the country where the product was purchased.
The following cases are not covered by our warranty: • Intentional damage to the product, lost or stolen product. • Institutional use (non-household). • Damage caused by improper handling or any improper use that is not in line with the intended use of the product. • Dissatisfaction with the product for an unjustified reason, at the sole discretion of Shekel Ltd..